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Tyrone Williams, San Jose: HOME SAVED
Tyrone Williams an ACCE member from San Jose had tried for 3 1/2 years to get Bank of America to give him a loan modification. Tyrone sent them his documents "at least 8 times" only to have them tell him over and over again that they hadn't received his documents.
Fed up and facing foreclosure, Tyrone visited attorney Kathryn LaTour at Community Legal Services of East Palo Alto. Kathryn helped Tyrone apply for a loan modification. At that point they heard back that Tyrone "didn't qualify" for a loan modification. Kathryn then got in touch with folks from San Jose ACCE's Home Defenders League. ACCE members organized an action on a Bank of America branch in San Jose. During the action Tyrone was able to speak with a senior manager in Bank of America's loss mitigation department who promised to cancel his sale date and take a second look at Tyrone's loan modifcation appliction. A few months later Tyrone was finally approved for a permanent, affordable loan modification. "If I had just been by myself I would never have gotten anywhere with the bank." said Tyrone "By having a big group of people go with us to the bank, ACCE was able to help us finally get the bank's attention and ultimately helped us save our home from foreclosure."